Shipping policy

Shipping Policy

Thank you for shopping with ShopCine. This Shipping Policy explains how orders are processed and shipped.

Order processing

Orders are typically processed within [2–5] business days unless otherwise noted on the product page.

Some ShopCine products may be custom, made to order, or produced in limited runs, and those items may require additional processing time.

Shipping times

Estimated shipping times begin after processing is complete.

Estimated delivery times:

  • domestic orders: [3–7] business days

  • international orders: [7–21] business days

These are estimates only and are not guaranteed.

Shipping rates

Shipping costs are calculated at checkout unless otherwise stated.

Any free shipping offer will be clearly stated on the website.

Tracking

If tracking is available for your shipment, tracking information will be sent to the email address provided at checkout once the order ships.

Delays

ShopCine is not responsible for delays caused by:

  • shipping carriers

  • weather

  • customs processing

  • holidays

  • incorrect shipping information

  • events outside our control

Shipping delays do not qualify for refunds.

Incorrect addresses

Customers are responsible for entering the correct shipping address at checkout.

If you entered an incorrect address, contact us immediately at [your email]. We cannot guarantee changes can be made once the order has been processed or shipped.

Lost or stolen packages

If a package is lost in transit, contact us and we will help where possible.

If a package is marked as delivered by the carrier, ShopCine is not responsible for stolen packages or delivery issues occurring after confirmed delivery.

Damaged shipments

If your order arrives damaged, defective, or incorrect, contact us within [7] days of delivery at [info@shopcine.store] with your order number and photos of the issue.

Cancellations and refunds

Orders may only be canceled within 24 hours of purchase.

After 24 hours, all sales are final unless the item arrives damaged, defective, or incorrect.

Contact

For shipping questions, contact:

ShopCine
Email: info@shopcine.store